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- KM 63 3999.0 Miele Hobs 6 /e/induction-cooktop-km-63-p Hobs. Show details To top of page. Good reasons for choosing Miele.
Are you finding that the plates/rings on your induction hob are having problems cooking the food you're trying to prepare? Discover the different possible reasons for this issue in our troubleshooting guide.
THE POSSIBLE CAUSES FOR THIS FAULT:
Error codes will differ from one manufacturer to another. Are the terminal connectors, if there are any, properly tightened? I have a new Frigidaire.
WARNING
Before you do anything to your appliance, make sure you disconnect it from the power supply.
There is a risk of electric shock.
Wear suitable protective gloves if you need to dismantle anything.
There is a risk of getting cut or injured.
The wrong types of pans are being used
It's possible that you've been using the wrong kind of saucepans and frying pans on your induction hob, namely the kind made from aluminium. Always use cast iron or steel pans on these types of hobs. In fact the pans you use need to have a relatively high ferrous content. This basically enables the induction hob to correctly detect the cooking implement, which in turn enables the pan to heat up.
Miele Induction Hob
To find out whether your implements are likely to work with induction, try using a magnet on the bottom of the pan. If it sticks, the pan should be compatible.
Important: certain hobs are more sensitive than others. So it may be necessary to try different types of pans, even if they all have the induction symbol.
Miele Wok Induction
The induction plate/ring does not have enough power
Different induction hobs are powered in different ways, and this depends on the number of circuit boards involved. One hob, for example, might have plates/rings that all operate independently (at full capacity) due to the fact that they each have their own circuit board.
On other hobs, however, the plates/rings may operate in pairs (there is only one circuit board per two plates/rings). Where this is the case, if you put one of the two plates/rings on full power, the other will not be able to operate at full capacity and will generate less heat.
There are also hobs whose plates/rings all operate from the one circuit board, which means that only one plate/ring can work at full power at any given time.
The hob is incorrectly configured
It is important to be aware that some induction hobs can be configured to operate at a range of wattages ranging, for example, from 2,500 watts (at 16 amps) to 7,200 watts. If your new appliance generates too much heat, this could be due to the hob having been configured at too low a power setting . To find out what level your appliance has been configured at and/or change it, you will need to refer to the user manual.
Your mains circuit is not suitable
In order to work optimally, induction hobs need to be supplied with the correct voltage, which is normally 230 Volts . If the voltage is less than 210 volts, some hobs may not work properly, i.e. they will only generate a very small amount of heat.
This kind of issue often arises in winter, as demand on the network is very high at that time of year due to household heating requirements, and this causes the voltage to fall.
To check your mains voltage, use a multimeter in voltmeter mode and test any of the sockets in your kitchen (preferably at a mealtime). Put some pans on the hob and switch the plates/rings on. If the voltage drops to around 210 volts (or less), this will explain why your induction hob is not generating enough heat. In you do have this particular issue, we recommend you contact you electricity supplier.
The terminal block is not properly tightened
It's possible that the hob terminal block or the connections at the wall socket are not properly tightened, which will cause your appliance to operate at less than full capacity. Ensure all the visible screws at both ends of the connection are properly tightened, then test your hob again.
If your appliance is new and only two out of its four plates/rings will operate, we recommend checking its wiring diagram: the appliance may have been incorrectly connected up.
Miele Induction Hob Problems Tv
Where your cooking is concerned, never get into the habit of always using the one same plate/ring. Instead, use them on a rotating basis, because using the same one all the time will cause the plate or ring's coil to rapidly deteriorate and burn out.
La carte électronique est défectueuse
Great demands are placed on the circuit board during cooking. Over time, it can eventually end up unable to cope any longer. When a circuit board fails, an error code will appear on the hob's display, or the plate/ring will operate only at low power, which will not be enough to heat your pan. If you are not confident about diagnosing problems with this component, please get in touch with our technical service or contact a manufacturer-approved engineer.
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Miele Induction Hob Error 32
Failure signs
Failure signs
The post a while back that detailed my fix to our Miele induction hob has been quite popular and, I hope, useful to people. I thought I'd have a dig around to see if I had any more information about the fix process.Miele Induction Hob Error 412
I found some more photos, which may be of use. I'll put them all here, just in case.
This is the mains input connection area, we're in a 240V area, this will probably change for different voltages.
This is the PCB that had the problem, I removed it to do the replacement of the capacitors. The problem capacitors are bottom left, either side of the coil.
Here's a couple of close-ups of the capacitors with the problem:
Miele Induction Hob Troubleshooting
Miele Induction Cooktop 30
I found this video on YouTube, which has details of a fix that looks very similar to mine:German Fix Video
